Return & Replacement Policy

It’s rare that our customers receive damaged or incorrect products. However, if something goes wrong, Authentic Bazar offers a simple return & replacement option to ensure customer trust.

If you are unsatisfied with your order, you may return or exchange it as long as your item meets the following criteria:

• The request is made within 03 days from the delivery date.
• Items must be unused, in original condition, with all original tags and packaging intact (not broken or tampered).
• If your order included any free promotional item, it must also be returned.
• Refund/replacement requests are subject to inspection by the Authentic Bazar team.
• Replacement depends on stock availability. If out of stock, you will receive a full refund.
• Shipping charge and Cash on Delivery (COD) charge are non-refundable.

Reasons for Return & Replacement:

• Product is damaged, defective, or not as described.
• Size mismatch (only if delivered size does not match the size mentioned in the invoice).
• Color mismatch.
• Wrong print/design issue (wrong placement, mismatch, etc.).
• Wrong product sent.

How to Return:

Contact us within 03 days after receiving your order:

After we receive/pick up your return, we will perform a quality check and if valid, we will replace the item or proceed with a refund.

Refund Policy (Authentic Bazar)

• Refunds are processed after the returned item passes inspection.
• If replacement stock is unavailable, a full refund will be issued.
• Shipping and COD convenience charges are non-refundable.
• If you selected Cash on Delivery (COD), there may be no refund since payment wasn’t made in advance.
• For online payments (Card/Mobile Banking/Bank Transfer), refunds will be issued to the same payment method.
• If you are charged twice due to a technical error, the extra amount will be refunded.
• Refunds are usually completed within 7–10 working days. If you don’t receive your refund within this time, contact: authenticbazarshop@gmail.com